Shipping Policy for Supeer Suri
Effective Date: December 23, 2024
At Supeer Suri, we are dedicated to offering fast, reliable, and affordable shipping to ensure that your orders arrive on time and in excellent condition. Please review our shipping policy for detailed information on shipping methods, costs, and more.
1. Shipping Methods and Delivery Time
We offer multiple shipping options to ensure your products arrive in a timely manner:
- Standard Shipping: Typically arrives in 5-7 business days within the United States.
- Expedited Shipping: Delivery in 2-3 business days for quicker arrival.
- International Shipping: Delivery times for international orders typically range from 7-14 business days, depending on the destination country.
Please note that delivery times may vary due to factors such as weather conditions, holidays, or other unforeseen circumstances.
2. Shipping Costs
Shipping costs are calculated at checkout based on your shipping method and delivery destination. Orders over $50 are eligible for free standard shipping within the U.S. Expedited and international shipping may incur additional charges.
3. Order Processing Time
Orders are typically processed within 1-2 business days after your payment is confirmed. Orders placed on weekends or holidays will be processed the following business day. You will receive a shipping confirmation email with a tracking number once your order is shipped.
4. Shipping Restrictions
- We currently offer shipping to addresses within the United States and selected international destinations.
- We do not ship to P.O. Boxes or APO/FPO addresses.
If you’re located outside our shipping zones and would like to place an order, please contact us for assistance.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your package. If you have any concerns about the delivery, feel free to reach out to our customer service team for assistance.
6. Address Accuracy
Please ensure your shipping address is correct before completing your order. We are not responsible for shipping delays or issues caused by incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately, and we will make the necessary adjustments before the order is dispatched.
7. Lost or Damaged Packages
Supeer Suri is not responsible for lost or damaged packages during shipping. However, if your package is lost or damaged, please contact the carrier directly to file a claim. For assistance with claims, our customer service team is available at info@supeersuri.com.
8. International Shipping
For international orders, any customs duties, taxes, or import fees are the responsibility of the customer. We recommend contacting your local customs office for more information about potential fees before placing your order.
9. Shipping Delays Due to COVID-19
Due to ongoing delays caused by the COVID-19 pandemic, some orders may take longer than usual to arrive. We appreciate your patience and will provide updates on any delays that may affect your order.
10. Contact Us
For any questions or assistance with shipping, please contact us:
- Phone: (972) 641-7545
- Email: info@supeersuri.com
- Website: https://supeersuri.com/
- Address: 3609 Colosseum Way, Grand Prairie, Texas (TX), 75052